Terms of Service

1. Acceptance of Terms

By creating an account on Hirecise ("the Platform"), accessible at https://app.hirecise.com, you agree to be bound by these Terms of Service. If you do not agree, do not use the Platform.

These Terms are a legally binding agreement between you ("you", the agency or person using the Platform) and Hirecise ("Hirecise", "we", "us"). If you accept them on behalf of an organisation, you confirm you are authorised to bind it.

Hirecise is currently operated as an independent business by its founder and is not yet incorporated. When a company is formed to run Hirecise, it will take over these Terms and we will update this page to name it. You agree that this agreement may be transferred to that company without further consent.

2. Description of Service

Hirecise provides caregiver hiring software for home-care and care staffing agencies. Agencies post roles, receive applications, and use AI-assisted tools that score, summarise and rank applicants to help them decide who to contact first. The Platform is a software service accessed through a web browser.

3. Account Registration

• • You must provide accurate and complete information when creating an account
• • You are responsible for maintaining the confidentiality of your login credentials
• • You must notify us immediately of any unauthorised access to your account
• • You must be at least 18 years of age to create an account
• • One organisation may not create multiple free accounts to circumvent plan limits

4. Subscription Plans & Billing

Hirecise offers subscription plans as described on the Pricing section. By subscribing to a paid plan:

• • All prices are in USD and exclusive of applicable taxes
• • Upgrades take effect immediately; cancellations apply at end of current billing period
• • We reserve the right to change pricing with 30 days' notice to active subscribers
• • No refunds are provided for partial months, except as required by applicable law

5. Acceptable Use

You agree not to use the Platform to:

• • Engage in discriminatory hiring practices prohibited by applicable employment law
• • Upload malicious files, spam, or content that violates third-party rights
• • Attempt to reverse-engineer, scrape, or extract data from the Platform
• • Circumvent security measures or access data belonging to other users
• • Use the Platform in violation of any applicable law or regulation
• • Resell or sublicense access to the Platform without written consent

6. Applicant Data and Your Responsibilities

For applications you collect through Hirecise, you are the data controller (the employer or agency deciding how applicant data is used) and Hirecise is your data processor, acting on your instructions. A data processing agreement is available on request.

You are responsible for:

• • Having a lawful basis to collect and use applicant data, and giving applicants any notices your local law requires
• • Complying with employment, anti-discrimination and equal-opportunity laws, including any rules where you hire on notices, audits or consent for automated or AI-assisted hiring tools
• • Verifying certifications, licences, identity and right to work before making an offer. Hirecise shows what applicants state and does not verify it
• • Any background or criminal-record checks. Hirecise does not perform them and is not a consumer reporting agency
• • Responding to applicants' data requests (we will help), and not keeping applicant data longer than you need it

7. AI-Generated Content

The Platform uses AI to generate applicant scores, summaries and suggested interview questions. These outputs help you prioritise; they are not decisions and may contain mistakes. You must not use a score as the sole basis for rejecting or hiring anyone: a person on your team must review applicants and make every hiring decision. Hirecise does not reject applicants automatically and does not guarantee the accuracy of AI-generated outputs.

8. Intellectual Property

All intellectual property rights in the Platform remain the exclusive property of Hirecise. You are granted a limited, non-exclusive, non-transferable licence to use the Platform for internal business purposes during your subscription. You retain all rights to content you upload.

9. No Employment or Staffing Relationship

Hirecise is software. We are not an employer, staffing agency, employment agency or recruiter, we do not place or refer caregivers, and we are not a party to any relationship between you and an applicant. You alone decide whom to interview, hire or engage, and you are responsible for the terms, supervision and legality of that work.

10. Disclaimer of Warranties

The Platform is provided "as is" and "as available". To the fullest extent permitted by law, we disclaim all warranties, express or implied, including merchantability, fitness for a particular purpose and non-infringement. We do not warrant that the Platform will be uninterrupted or error-free, that applicant information is accurate or complete, or that any applicant is qualified, certified, safe or suitable for any client.

11. Your Indemnity

You will defend and indemnify Hirecise against third-party claims, losses and costs (including reasonable legal fees) arising from your hiring or engagement decisions, your treatment of applicants or caregivers, your breach of these Terms, or your violation of any law, including employment, anti-discrimination and data protection law.

12. Limitation of Liability

To the maximum extent permitted by law, Hirecise is not liable for indirect, incidental, special or consequential damages; loss of profits, revenue, data or business opportunities; or damages arising from reliance on AI-generated outputs or on information supplied by applicants. Our total liability for all claims relating to the Platform will not exceed the amount you paid us in the 3 months before the claim arose. Nothing in these Terms limits liability that cannot be limited by law.

13. Termination

You may terminate your account at any time via the platform or by contacting support. We may suspend or terminate your account immediately if you breach these Terms, engage in fraudulent activity, or fail to pay subscription fees. You can export your data before your account closes; after closure we delete it as described in our Privacy Policy.

14. Changes to These Terms

We may update these Terms. We will give active agencies at least 14 days' notice of material changes by email. Continuing to use the Platform after a change takes effect means you accept the updated Terms.

15. Governing Law and Disputes

Before starting any formal claim, you agree to contact us at legal@hirecise.com and give us 30 days to try to resolve it informally. These Terms will name a specific governing law and venue once Hirecise is incorporated; until then, they are governed by the law that applies under the conflict-of-law rules of the forum hearing the dispute. Mandatory protections under the law where you are located are not affected.

16. General

These Terms, together with our Privacy Policy, Refund Policy and any data processing agreement, are the entire agreement between us. If any provision is found unenforceable, the rest remains in effect. Our failure to enforce a provision is not a waiver. Neither party is liable for delays caused by events beyond its reasonable control.

17. Contact

For legal queries: legal@hirecise.com